Terms & Conditions
Last updated: October 22, 2026
Welcome to Synergy Homecare of Southern California. These Terms & Conditions ("Terms") govern your use of our website and the in-home care services we provide. By accessing our website or requesting our services, you agree to these Terms. If you do not agree, please do not use our website or services.
About Our Services
Synergy Homecare of Southern California provides non-medical in-home care services, including personal care, companion care, memory and dementia care, fall prevention, respite care, and 24-hour and live-in care. We serve families in Lakewood, Cerritos, La Palma, Artesia, Los Alamitos, Carson Park, Cypress, Buena Park, Rossmoor, and Hawaiian Gardens. Our services are non-medical and do not include skilled nursing, medical diagnosis, or medical treatment.
Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You may not use our website to transmit viruses, malware, or harmful code, or to attempt unauthorized access to our systems.
Consultations and Care Plans
Free consultations are provided to assess your loved one's needs and recommend an appropriate care plan. Recommendations are based on information provided during the consultation and are not a substitute for professional medical advice. Care plans may be adjusted as needs change. We do not require contracts or hour minimums, and you may adjust or discontinue services in accordance with our scheduling policies.
Caregiver Assignments
We strive to match each client with a caregiver whose skills, experience, and personality align with the client's needs. Caregiver assignments are subject to availability. If a caregiver is unavailable due to illness, scheduling, or other reasons, we will make reasonable efforts to provide a qualified replacement.
No Medical Advice
Information on our website and in our blog articles is provided for general educational purposes only and is not intended as medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding medical conditions and treatment decisions.
Pricing and Payment
Service rates are discussed during your consultation and provided in writing before care begins. We do not require contracts or hour minimums. Payment options may include private pay, long-term care insurance, veterans benefits, Medi-Cal, or reimbursement programs where eligible. Eligibility for any program is determined by the relevant provider and is not guaranteed by Synergy Homecare.
Intellectual Property
All content on this website, including text, graphics, logos, images, and videos, is the property of Synergy Homecare of Southern California or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or accuracy of these external sites. Accessing them is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Synergy Homecare of Southern California shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the services giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Synergy Homecare of Southern California and its affiliates from any claims, damages, or expenses arising from your use of our website or services or your violation of these Terms.
Changes to These Terms
We may update these Terms from time to time. We will post the updated version on this page with a revised "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in California.
Contact Us
If you have questions about these Terms & Conditions, please contact us:
Synergy Homecare of Southern California
(562) 213-9941
synergyhomecaresocal@gmail.com